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For questions regarding our Nutrition, your Order, Customer details or technical issues please contact our Customer Service
Customer Service
Customer Service
Shipping Information
Your order normally will be shipped at the next day (only at business days and only in case all items are available in stock). Your order is granted for free shipping of a value of goods over 60,00 €. Ready-to-ship articles will be normally delivered in 1-3 business days within Germany and 3-5 business days to mainland of Europe. Our partner for national and international parcel shipping: DHL (www.dhl.com)
More informations: Terms & Conditions
More informations: Terms & Conditions
Returns & Exchange
If you are not completely satisfied with your product, simply return the unused product(s) in its original unbroken packaging within 14 days of receipt for a refund. When we receive the product, we will refund the value of the purchased the product, but not the original freight. All products must be returned in their original packaging with all enclosed documentation and the packaging cannot be broken or in any other way damaged – neither can the product. Otherwise it will not be possible to obtain a refund.
More informations: Terms & Conditions
More informations: Terms & Conditions